2XKO refunds explained: who gets paid back and what stays unlocked

2XKO refunds explained: who gets paid back and what stays unlocked

ethan Smith·8/21/2026·3 min read
Riot will fully refund eligible KO Points and Starter Edition purchases made before August 20, 2026, while leaving all previously unlocked content and every champion on player accounts.

2XKO’s move to an Evergreen model turns its former paid-progression structure on its head: the complete champion roster is now a baseline account feature, not something players need to buy their way through. That matters most for people who spent on KO Points or a Starter Edition before Riot disabled further KO Points purchases on August 20, 2026.

The transition sits alongside Riot’s decision to end active development in December 2026 after engagement did not support the game’s operating costs. Servers will remain online and the game will stay free to download on PC, PlayStation 5, and Xbox Series X|S. Riot still has updates planned: patch 1.3.1 on September 8 adds Lux and unlocks most gameplay content, patch 1.3.3 in October adds Samira, and patch 1.3.5 in December focuses on bug fixes.

Screenshot from 2XKO
Screenshot from 2XKO

What the refund covers

Riot is offering full refunds for all KO Points purchases and Starter Editions bought before August 20, rather than applying its usual rules around unused content and a 14-day purchase window. Crucially, receiving a refund does not revoke what was bought: players retain content unlocked through those transactions. All champions are unlocked for everyone, removing KO Points as a gate to roster access.

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  • PC players outside Japan and South Korea receive automatic refunds to the original payment method.
  • PlayStation and Xbox refunds follow each platform holder’s procedures.
  • Players in regions served by a local publishing partner, including separate handling in Japan and South Korea, should follow their regional refund route.
  • Any refund request must be submitted by December 7, 2026.

Players should check purchase history for qualifying KO Points and Starter Edition transactions, then confirm the expected payment account or console-platform process. They should also verify that their unlocked roster remains intact. Battle Passes, Champion Tokens, seasons, events, and ranked lobbies are being removed as Riot reshapes 2XKO for long-term online availability; Casual matchmaking will use a single player pool per server, while private lobbies remain supported.

Screenshot from 2XKO
Screenshot from 2XKO

Watch patch 1.3.1 for the first major account-state change, and December 7 for the final refund-request deadline.

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ethan Smith
Published 8/21/2026