
Game intel
Arc Raiders
ARC Raiders is a multiplayer extraction adventure, set in a lethal future earth, ravaged by a mysterious mechanized threat known as ARC. Enlist as a Raider and…
Breaking crossplay in a multiplayer extraction shooter is the kind of mistake that instantly turns a content update into damage control. That is exactly what happened with ARC Raiders patch 1.26.0: the big Riven Tides drop landed with a new map, new threats, and new loot hooks, then quietly kneecapped matchmaking across PS5, Xbox Series X/S, and PC by disabling crossplay with no usable toggle to turn it back on. Embark has now pushed hotfix 1.26.1 to correct the problem, which is the right move. But the part worth remembering is the fix players were told to use before that hotfix arrived: wipe your settings and start over.
That is not a cute little launch-week hiccup. That is a reminder that live-service updates are still shipping with the kind of regression that hits the basic social contract of the game. In a cross-platform shooter, “can I squad up with my friends” is not an edge case. It is the feature.
The annoying part here is that 1.26.0 actually sounded like the sort of update ARC Raiders needed. Riven Tides brought in a new coastal map, the Beachcombing condition, the ARC Turbine enemy, and more gear and encounter variety. That matters for a game still trying to prove it has legs beyond first impressions. Extraction shooters live or die on the quality of their friction: risk, reward, routing, encounter design, and the constant feeling that the next run might go sideways in a fun way instead of a frustrating one.
By most accounts, Riven Tides had real substance. The new space appears designed to push more vertical combat and shake up how players move through a match. That is good. The problem is that none of that gets to be the story when a major multiplayer function falls apart on patch day. Players do not remember the elegant encounter design when half the squad is suddenly platform-locked.
And yes, Embark acknowledged the issue quickly. The studio confirmed it was investigating after reports that crossplay had been switched off and could not be re-enabled through the menu. Fast communication matters. It is also the minimum.

Before hotfix 1.26.1 arrived, Embark’s official workaround was to use “Restore to Default” in the settings menu. That did bring crossplay back. It also reset everything else: controls, graphics, audio, the works. So the message to players was basically this: if you want the multiplayer feature you had before the patch, first erase your personal setup.
There is a difference between a workaround and a player-friendly workaround. This was the first kind. It solved the immediate problem, but in the most brute-force way possible. For some players, especially on console, maybe that was tolerable. For anyone who had spent time tuning sensitivities, accessibility options, audio balance, or visual settings, it was a tax on their patience for a bug they did not create.
The uncomfortable question a PR rep would rather not answer is simple: how did a patch capable of globally disabling crossplay make it through certification and release without someone catching what happens after the update hits existing user settings? Because this does not read like an obscure one-in-a-thousand exploit. It reads like a regression tied to configuration state, the exact kind of thing live games need to test mercilessly when patches touch platform services or option flags.

That does not mean Embark is uniquely careless. If anything, this fits a familiar industry pattern. Modern multiplayer games are giant stacks of interdependent systems, and every major content patch risks breaking something boring but essential. The industry loves talking about maps, weapons, and events because those sell the update. The stuff that actually keeps a game healthy is less glamorous: account linking, matchmaking logic, input settings persistence, party flow, backend stability. When one of those breaks, the fantasy collapses fast.
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The latest development is the one players wanted from the start: hotfix 1.26.1 has corrected the crossplay issue, making the settings-reset workaround unnecessary. That is the outcome Embark needed, and it deserves credit for moving quickly rather than letting the bug linger through a week of “we’re monitoring feedback” non-updates.
Still, speed does not erase the lesson. Live-service trust is built less by flashy updates than by whether the fundamentals survive contact with those updates. A lot of multiplayer games lose momentum not because the new content is bad, but because every patch teaches players to wait a few days before logging in. That hesitation is poison. Once your audience starts treating updates like potential system failures instead of reasons to jump back in, your roadmap stops being a selling point and starts looking like a risk.
That is why this bug matters beyond one fixed toggle. ARC Raiders is still in the phase where every substantial update is also a statement about Embark’s operational discipline. Players are deciding whether this is a game they can commit to with friends across platforms, not just a game that occasionally has good ideas. Hotfix 1.26.1 puts out the fire. It does not fully undo the impression left by 1.26.0.

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The next thing that matters is not more marketing around Riven Tides. It is whether the next update lands without breaking one of the game’s core social systems. Specifically, players should watch for three things: whether cross-platform parties remain stable over the next several days, whether Embark explains the root cause in more detail, and whether future patch notes start showing more visible attention to settings migration and multiplayer reliability.
If crossplay stays fixed under 1.26.1 and Embark avoids a repeat on the next content drop, this becomes a frustrating but survivable stumble. If another major update ships with a similarly basic regression, then the conversation changes from “rough patch” to “pipeline problem.” That distinction matters. One is normal live-game chaos. The other is how communities start bleeding confidence.